Returns & Exchanges

At The Muse, we want you to be completely enamored with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original condition. We strive to make the process as seamless as your style, ensuring every piece in your wardrobe is a perfect fit.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.

• 3.
  Attach the Shipping Label

  Download and print the prepaid shipping label provided through the portal and securely affix it to the outside of your parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; we will notify you once your refund or exchange has been processed.